✨ FREE SHIPPING ON ORDERS ABOVE ₹999 | MELILOTUS OFFICIAL STORE
Shipping Policy
We currently ship products across India. International shipping may be added in the future.
📞
Phone
+91 98462 31285
📧
melilotusindia@gmail.com
🏢
Office
Melilotus Footwears,
Changanacherry
⏱️ Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive confirmation once your order is shipped.
💰 Shipping Charges
- Shipping charges are extra.
- Charges will be added during checkout and clearly shown before payment.
📦 Courier Partners
We use trusted courier partners to ensure safe handling and delivery of your products.
🔍 Order Tracking
- Once your order is shipped, the tracking ID will be shared via WhatsApp.
- You can track your shipment using the provided tracking details.
❌ Delivery Delays
While we aim for smooth delivery, delays may occur due to:
- Incorrect or incomplete address
- Courier service issues
- Natural calamities
- Government regulations or restrictions
We are not responsible for delays beyond our control.
🏠 Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete. We are not responsible for non-delivery caused by incorrect or incomplete address details provided by the customer.
🔄 Return Policy (Damaged Products Only)
If you receive a damaged product, you may request a return within 2 days of delivery.
Requirements:
- An unboxing video or clear images may be required as proof of damage.
- Returns will not be accepted after 2 days.
- Only damaged items are eligible for return (no returns for change of mind).